December 19, 2005
I have received your request to have the amount of your bill returned to you. I have overlooked this account and we did cancel it on the day you called in, but what I will do at this time is call our WMSC to have the amount you paid reversed back to your visa card.I do apologize you did not receive your trash container and this lead to your cancelation with Waste Management. I will email you back with a confirmation number for the reverse amount of $30.91 to be place back on your credit card.
So all those bad things I said before, I take them back. Waste Management agreed to reverse the charges with absolutely nothing more than an email from me explaining my situation. I’m updating the original entry with this information as well, and thank them for their quick action to resolve the situation.
The Unrepentant Individual linked with Waste Management
Sorry, the comment form is closed at this time.